BB LAB - Biotin Collagen V

We offer fast and reliable shipping for all our clothing items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 2-4 business days for Italy and 5-7 business days for EU countries.

Enjoy free shipping on orders over €39 for Italy and €89 for EU countries . For any questions regarding your order, please contact our customer service team for assistance.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopen or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us atinfo@eli-cosmetics.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.